Privacy Policy

Privacy Policy

This Privacy Policy explains how Vista Captures processes personal data when you use holidaycitykayak.click, make a product photography inquiry, arrange studio services, review proofs, or receive delivered files.

Terms of ServiceContact
Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01
Processing purpose

How We Use Data

We use personal data to respond to inquiries, assess project scope, prepare quotes, manage bookings, coordinate product intake, review shot lists and references, produce and deliver images, maintain proof galleries, handle payments, keep business records, secure the website, and comply with legal obligations. We may also use limited technical data to understand site performance and improve basic functionality.

Processing is limited to purposes connected with the website and the photography service workflow.
02
Sharing partners

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, scheduling, file delivery, payment processing, and related administrative functions. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, a valid legal process, or a binding request from a public authority. We may also share information where necessary to protect our rights, investigate misuse, enforce agreements, or address security or fraud concerns.

Disclosure is limited to situations where there is a lawful basis or a necessary operational need.
01 · Collection

Data We Collect

We may collect identification and contact details, inquiry content, booking and project details, product counts, shot-list information, reference materials, payment-related records, communication history, and technical data such as device and usage information. Where a private selection gallery or file delivery is used, we may also process image preferences and access activity connected to that service.

The categories collected depend on whether a visitor makes an inquiry, books a session, or reviews delivered files.
02 · Sources

How We Collect Data

We receive data from forms, email, planning calls, product intake arrangements, proof gallery review, and file delivery communications. We also collect limited technical data automatically through the website, including cookies and similar tools, and we may generate internal records from quotes, approvals, and service delivery steps.

Some information is provided directly; other information is created during studio, booking, and website use.
03 · Cookies

Types of Cookies

We may use essential cookies for site operation, security, and form handling. Where permitted, we may also use preference cookies to remember settings and analytics cookies to understand general site use. Cookie categories may be session-based or persistent depending on their function.

Cookie use is kept to standard website functions and basic measurement where enabled.
04 · Controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Essential cookies are used to operate the website and maintain basic security, while non-essential cookies are used only where permitted by law and applicable settings.

Browser controls may limit non-essential cookies, but some site functions may not work as intended.
Privacy Contact

Contact Information

Email contact
help@holidaycitykayak.click
Telephone contact
+590 696 78 66 24
Postal address
8 Rue François Radacal, 97170 Petit-Bourg
Privacy contact
Contact Page

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
User Rights

Your Rights

Subject to applicable law, you may have rights to access your personal data, request correction, ask for deletion, object to certain processing, and request restriction or portability in limited cases. We may need to verify your identity before acting on a request and may decline a request where the law allows us to do so.

Available rights may vary depending on the legal basis, local law, and the nature of the data involved.
Requests

How to Make a Request

To exercise a privacy right, send a clear request describing the data or processing concerned and the action you want us to take. We may ask for information needed to confirm your identity and to locate the relevant records. If a request is incomplete or unclear, we may ask for clarification before responding.

Requests are handled through the contact details listed in this policy and may require identity verification.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant service, accounting, dispute handling, legal compliance, or recordkeeping purpose. When data is no longer required, we delete it or anonymize it where appropriate, subject to any legal retention duty or operational need to preserve limited records.

Retention is based on the purpose of collection, legal obligations, and the need to maintain business records.
Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the website and apply the new text from its stated effective date. If a change is material, we may also provide additional notice through a reasonable communication channel.

We may revise this policy to reflect legal, technical, or operational changes.
GDPR

GDPR Basis

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken at your request before entering a contract, compliance with legal obligations, legitimate interests, or consent where required. The relevant basis depends on the specific interaction, such as an inquiry, booking, studio production, proof review, or file delivery.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for individuals whose data is protected by GDPR rules.
Your privacy matters

GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, object to processing, and request portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.

The scope of these rights depends on the legal basis and the context of the request.